Payment Service Provider
1. Products and delivery fees are payed during checkout in the webshop. You can pay your order with Klarna Checkout and Credit Cards.
Please get acquainted with Klarnas terms and conditions:
2. Paytrail Plc acts as a collecting payment service provider and is an authorized Payment Institution. Paytrail Plc will be shown as the recipient on your bank or credit card statement. Paytrail Plc will forward the payment to the merchant. For reclamations, please contact the website the payment was made to.
Paytrail Plc, Innova 2, Lutakonaukio 7, 40100 Jyväskylä, Phone: +358 207 181 830, Business ID 2122839-7
Ordered products are shipped usually in 1-5 days when the order is made. Orders that have been made during the weekend we deliver it the following monday. We deliver through Finnish postal service company Posti.
Shipping Method and Shipping Costs
Shipping charges include postal products and packaging costs. Shipping costs are determined by products added to the shopping cart, their weight, and the chosen delivery method: shipping to Finland, shipping EU countries, shipping the EU to third countries. For orders outside Finland, we use Priority Postal Parcel. Please note the total weight of your order and then you can decide if to buy multiple items in the same package for the same amount of shipping cost.
However, the decision of purchase is binding once using the online payment system and any differences in arrangements for delivery must be agreed, separately. For special shipping arrangements of the products, such as express delivery, we charge a separate price for any additional costs incurred.
You can also pick up (Nouto) your order free of charge from our store in Sajatie 445, 12630 Sajaniemi, Loppi (Finland), in case please contact first firstname.lastname@example.org.
Exchange and refund conditions
Please note when making your purchase decision, that all this products we sell is used, vintage, second-hand products. We mention all possible faults in the product description. If you find that your order has been damaged during the shipment or doesn’t otherwise meet the description of the product when purchased, please contact us as soon as possible. Possible reclamation should be carried out within 14 days after receiving the order.
Please inform us before sending your order back. We won’t be able to cover the costs of return shipment, unless we have agreed otherwise before returning the order. Please contact us by e-mail email@example.com.
If you would like more information regarding the condition of the product, please contact e-mail firstname.lastname@example.org, we will give you further information about the product.
All delivery costs for returning are paid by the customer. We compensate delivery costs only in the situation of reclamation. If the product is not in its original condition we do reserve the right to deduct loss in value from the sum returned to the customer.
If a product, however, for some reason, has to be returned, please contact us within 14 days of receiving the product. The refund is subject to the notice of return in addition, the product must be in the condition in which it was received by the buyer and include all the parts and packaged in its original packaging or equivalent. With the return, please attach the following information:
-Reason for the return
-Bank account number
-A copy of the order confirmation
Return to: Ajan-Muisto Oy, Sajatie 445, 12630 SAJANIEMI, FINLAND
tel: +358 50 5665350, e-mail: email@example.com
Problem solving transportation
If delivery of specified order is lost in transit or damaged, or the customer has received the wrong product, the customer must immediately contact us. We must be notified immediately, but no later than within 14 days of receiving the product, in the case of an incorrect or damaged product. If the transmission package is damaged or lost in transit, an immediate claim with the post office must be completed.
We reserve the right to supply conditions, prices and shipping costs change.